Receptionist / Patient Care Advisor
Reports To: Patient Care Advisor Team Leader/Operations Manager
Hours: 35 Hours
Pay: From £12.05 p/h
Staff Group: Administrative & Clerical
Overview
Our client is looking for a hardworking, enthusiastic individual to join their team as a Receptionist / Patient Care Advisor. They are a surgery with over 19,000 patients local to Hyde and surrounding areas.
35 hour working week with sociable hours between 08:00-18:30. Free weekends.
You should be:
Previous experience in General Practice is desirable (but not essential). However, if you do have experience, you may find this role easier if you had been in a patient facing role.
As you will be working with confidential information, maintaining that at all times is important. And as we work in a diverse community, supporting equality and the rights of patients and colleagues is essential.
Computer expertise is a must-have. You will be working with multiple IT systems (EMIS, DocMan, online appointment system) that will be taught on induction.
A permanent contract is subject to a successful six-month probationary period
The Surgery:
They are a large, training practice with over 40 staff.
Our client strongly believes in helping staff be the best they can be. They will help you grow and support you professionally with in-house teaching and regular feedback. And will pay for suitable courses to help you develop - with 50% of staff in all departments currently taking part in training courses.
Staff welfare is important. They pride themselves in team building and creating a happy working environment.
Job description:
Day to day, you will be expected to:
- Communicate with patients and professionals
- Code clinical information and summarise
- Workflow optimisation
- Refer to clinical and non-clinical services
- Assist with medicines management
- Work harmoniously with patients and staff
- Be proactive in fostering a positive working environment
Click apply and you will be taken to complete a short series of questions.
